Rebuilding the GeoGA documentation
Rebuilding the GeoGA documentation around the people who use it.
GoogleInformation architecture
Work that makes
complexity usable.
Selected projects in technical documentation, information architecture, research, and content strategy. Each case study describes the problem, my contribution, and the outcome.
Making Streams documentation task-focused
Reorganizing an Elastic docset around user needs.
ElasticTechnical documentation
A 30-day plan for AI visibility
A content and measurement strategy sample for Railway.
Independent strategy sampleContent strategy & AI discovery
Simplifying user-location documentation
Helping new clients navigate Google’s user-location documentation.
GoogleInformation architecture
Testing GeoGA’s user journeys
A usability study of GeoGA’s documentation and user journeys.
GoogleUX research
Accessible content for Elastic Cloud
Content guidelines and a remediation plan for Cloud documentation.
ElasticAccessibility & collaboration
A first experiment, step by step
A codelab for classroom and self-service learning at GeoGA.
GoogleDeveloper education